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Use Cases & Industries

Solutions

Voice AI agents that handle real conversations across every touchpoint. Built for the industries that need them most.

01

Agent Use Cases

From first contact to post-sale follow-up. Deploy voice agents that handle complete conversations autonomously.

Most Popular

Inbound Support Agent

Resolve tier-1 calls without human intervention. Handles FAQs, account lookups, troubleshooting flows, and ticket creation. Escalates complex issues to live agents with full context handoff.

call
Inbound Call
Customer dials in
psychology
Intent Detection
Arkade LLM classifies
build
Tool Execution
APIs & integrations
check_circle
Resolution
Issue resolved
70%+ Containment Rate
24/7 Availability
<2s Avg. Answer Time
500+ Integrations
campaign

Outbound Sales Agent

Qualify leads and book meetings at scale.

  • Prospect qualification with dynamic scripting
  • Meeting scheduling with calendar integration
  • CRM updates and lead scoring in real time
  • Campaign management with A/B testing
3x More Conversations Per Rep
85% Lead Contact Rate
<1min Speed to Lead
calendar_month

Appointment Scheduling

Book, confirm, and reschedule automatically.

  • Real-time availability checks
  • Automated confirmations and reminders
  • No-show follow-up and rebooking
  • Multi-provider calendar sync
event_available 40% reduction in no-shows
payments

Collections & Follow-Up

Payment reminders with compliance built in.

  • Regulation-aware scripting (FDCPA, TCPA)
  • Payment processing and plan setup
  • Escalation paths for disputes
  • Automated follow-up sequences
account_balance 25% improvement in recovery rates
rate_review

Survey & Feedback

Capture structured data through natural conversation.

  • Post-interaction CSAT and NPS
  • Adaptive question branching
  • Sentiment analysis on responses
  • Real-time reporting dashboards
insights 5x higher response rates vs. email
school

Intake & Qualification

Screen, qualify, and route inbound inquiries.

  • Custom intake forms via conversation
  • Eligibility and pre-screening checks
  • Priority routing based on qualification
  • Data capture to CRM or intake system
filter_alt 60% faster intake processing
notifications_active

Proactive Outreach

Reach customers before they call you.

  • Service notifications and alerts
  • Renewal and upsell campaigns
  • Onboarding and welcome calls
  • Event-triggered outbound flows
speed 90% contact rate on outbound

Don't see your use case?

We'll build it. Custom voice agents deployed in days, not months.

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Every call handled Every industry served Every conversation matters Every call handled Every industry served Every conversation matters Every call handled Every industry served Every conversation matters
02

Industries We Serve

Purpose-built voice AI for verticals where every conversation drives revenue, retention, or compliance.

local_hospital

Healthcare

Patient scheduling, prescription refills, appointment reminders, and post-visit follow-up. HIPAA-compatible infrastructure with audit trails.

Patient Scheduling Rx Refills Appointment Reminders Post-Visit Follow-Up
verified_user HIPAA Compatible
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account_balance

Financial Services

Account inquiries, payment processing, fraud alerts, and loan application intake. PCI DSS and SOC 2 compatible call handling.

Account Inquiries Payment Processing Fraud Alerts Loan Applications
verified_user PCI DSS & SOC 2 Compatible
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home_work

Real Estate

Lead qualification, property information, showing scheduling, and follow-up campaigns. Capture every inquiry across listings 24/7.

Lead Qualification Property Info Showing Scheduling Follow-Up Campaigns
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shield

Insurance

Claims intake, policy questions, renewal outreach, and first notice of loss. Automated workflows for high-volume call centers.

Claims Intake Policy Questions Renewal Outreach FNOL Processing
verified_user State Regulatory Compliant
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shopping_cart

E-Commerce & Retail

Order status, returns and exchanges, product recommendations, and loyalty program management. Seamless integration with Shopify, Stripe, and fulfillment APIs.

Order Status Returns & Exchanges Product Recs Loyalty Programs
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plumbing

Home Services

Service booking, dispatch coordination, estimate follow-up, and review collection. Never miss a lead during peak call volume.

Service Booking Dispatch Coordination Estimate Follow-Up Review Collection
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directions_car

Automotive

Service appointment scheduling, recall notifications, sales lead follow-up, and parts availability inquiries across dealership networks.

Service Scheduling Recall Notifications Sales Follow-Up Parts Inquiry
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flight

Travel & Hospitality

Reservation management, itinerary changes, concierge services, and loyalty program support. Multi-language voice agents for global operations.

Reservations Itinerary Changes Concierge Loyalty Support
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Build for Your Industry

Tell us about your use case. We'll show you exactly how Arkade handles it.

Schedule Demo Explore Platform

Typical setup: 48 hours from kickoff to live agent.

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